What we do
We work with babies, children, young people and their families and carers, to prepare for children with medical complexities to be discharged safely back to a home or community setting.
The team is provides an assessment of family needs, which can include medical, social and psychological support, to ensure that when a need is identified there is a plan of care.
We use the early help framework to assess, plan and support families through a time in their lives when they need it. We work closely with families’ home local authorities to enable support at home to be seamless for a safe discharge.
Areas of needs that we commonly support with:
Housing – if there are safety concerns about the family home, we can offer a Home Environment Assessment which will be completed with parents and carers, to understand if there are any home needs which may impact on the health, safety and wellbeing of babies, children and young people.
Finances – the team are well placed to offer support with finances; whether this be support from Citizens Advice for benefits review, an application for emergency charity funding or longer term grant applications. We also offer employment support advice for when a parent or carer is required to take time off work to be present in hospital settings.
Vulnerable families – when there are needs around parenting or families in need of extra support with communication.
Improved family relationships including parental conflicts – we can support families who are experiencing parental conflict and offer guidance and further referrals of support if required.
We work closely with other organisations who can offer practical support to the whole family to ease the pressures due to long term admissions. This can include the Rainbow Trust, your family’s local authority, voluntary sector agencies who can support families in their home areas, and your local health teams.
How to contact us
Telephone: 0191 2824594
Email: [email protected]
Office hours are Monday to Friday, 8.45am – 4.30pm
