Each guide has been created by an AccessAble surveyor, and includes photographs, measurements, and practical details about what you can expect when visiting.
Guides are available for our key sites, including:
- Royal Victoria Infirmary (RVI)
- Great North Children’s Hospital
- Freeman Hospital
- Dental Hospital
- Community services across the city
What information do the guides include?
The detailed access guides provide specific, practical detail, such as:
- Whether accessible or blue badge parking bays are available
- Approximate walking distances between parking, entrances, and departments
- Step-free access and ramp information
- Whether hearing loops are available at reception points
- The layout of accessible toilets, including which side the transfer space is on
- Whether lifts have tactile or braille buttons
- Lighting levels and potential glare
- Whether background music is played
- Availability of seating and places to rest
- Whether flashing fire alarms are present
- Information on dementia-friendly features.
Who are the guides useful for?
While the guides are particularly valuable for people with disabilities, they are also helpful for:
- Older people
- People with long-term health conditions
- People with dementia or sensory sensitivities
- Parents and carers
- Anyone who would like to plan ahead, understand parking options, or know what facilities are available.
Why this matters
Everyone’s access needs are different. By providing accurate, detailed information in advance, the guides help you:
- Plan your visit with confidence
- Decide what adjustments you may need
- Feel more independent and reassured when attending appointments.
Importantly, the guides do not rate or judge accessibility. They provide clear, objective information so individuals can make informed choices based on what matters to them.
