Ponteland Road Health Centre offers non-appointment access to treatment of minor illnesses, injuries and ailments. The service is for minor illness and injury. It is available 8am to 10pm every day of the year.
There are no booked appointments for the Urgent Treatment Centre. When you arrive, go to reception and say you have come to use the Urgent Treatment Centre.
The receptionist will ask you to complete a form and then ask you to take a seat. Be sure to let them know if you feel your condition is too urgent to wait a few minutes.
I attended the Ponteland Road Health Centre yesterday evening with my 5yo daughter who was, very poorly, suffering a serious cough and difficulty breathing. Despite being very busy, the reception staff were incredibly helpful and wonderful to us, and the doctor who treated my daughter was incredibly kind and professional. My daughter commented to me how nice everyone was. You are all a credit to your service, particularly when considering the very challenging environment within which you work. Thank you!
Clinics and Services
We have X-ray, Ultrasound and Cardiac ECHO facilities on site; we will have a Telemedicine link with the hospital and we can perform certain blood tests here on-site.
The Urgent Treatment Centre is for:
- Minor burns
- Scalds
- Infected wounds
- Sprains
- Cuts
- Grazes
- Possible broken bones
Diagnostic tests
Your GP or nurse may refer you for diagnostic tests or to a specialist clinic.
Nurse Clinics
Nurse practitioners
Our nurse practitioners provides specialist nursing care for all the patients who use the services of the health centre, walk in and registered.
Healthcare Assistant
Our healthcare assistant contributes to clinical care by undertaking a range of tasks such as taking blood, assisting in the management of chronic diseases, helping manage clinical supplies and giving influenza vaccinations.
Specialist clinics
We run several specialist clinics at our health centre, including Renal (kidneys), Plastics, scar review, Children’s, ADHD and ENT.
Smoking cessation drop-in clinic runs from 2pm – 4pm
If you come to the Freeman Hospital or the Royal Victoria Infirmary for any of these services and would like to use the clinics at Ponteland Road, please speak to your GP or the consultant dealing with your treatment.
You can also call ENT outpatients if you’re being treated there, to find out if your treatment is available at the centre.
X-ray opening times
| Monday | 8am – 3.30pm |
| Tuesday | 8am – 3.30pm |
| Wednesday | 8am – 3.30pm |
| Thursday | 8am – 3.30pm |
| Friday | 8am – 3.30pm |
| Saturday | 9am – 11.30am |
X-ray will close for 30 mins Monday-Friday for lunch. Unfortunately we cannot set specific times for this as this will be determined daily depending on the volume of patients we have at one time.
Location
Ponteland Road Healthcare Centre is located on Ponteland Road.
Patients benefit from free parking and direct access by bus, taking you straight to Ponteland Road.
