In addition to Enhanced induction for new managers, we work with Learning and Development to offer the following courses:

Dignity, Inclusion, Micro-aggression and De-escalation

This is a half-day session is designed to provide an overview of micro-aggression, de-escalation tools and techniques, and the importance of integrating EDI in the workplace. Learning outcomes will consider the components of aggression and micro-aggression; the impact that these may have in the workplace with practical cases studies.

Emotional Intelligence for Managers

This session provides an overview of Emotional Intelligence (EI) and its benefits to improving team functioning. Learners will identify what EI is, as well as the elements and benefits of EI both personally and professionally using case studies, and will be shown how to develop strategies for improving EI in teams.

Absence Management

The session is designed to provide knowledge and support for those managing staff absences. The session will provide information of trust’s policies and procedures and strategies which can be used to reduce staff absences.

Appraisal Training for Appraisers

This session aims to reaffirm existing knowledge and skills and to aim towards best practice. Areas covered in the session include exploring what an appraisal is and examine the skills, attributes and conditions required to carry out an effective appraisal; acknowledging the benefits of an appraisal to both the individual and the organisation; and recognising how to plan for an appraisal meeting, set clear goals and objectives, and how to record the outcome of an appraisal.

Caring and Courageous Conversations / Managing Difficult Conversations

This session is designed to support staff in identifying the skills and knowledge needed to hold a Courageous and Caring Conversation with staff. Session outcomes include the importance of active listening; potential barriers and the role of planning; and strategies that can be used to support caring and courageous conversations.

Disciplinary

The session will give you the understanding of how to ensure both minor and gross misconduct are handled appropriately, roles and boundaries of an appropriate investigation and disciplinary hearing and understand the different penalties that employees can be given.

Managing Capability

The session is designed to support individuals to manage performance capability issues effectively. The session builds knowledge and confidence in handling these issues objectively, fairly and appropriately in
line with internal policies / procedures.

Financial Management Awareness for Managers

The aim of this half day workshop is designed for managers to improve their understanding of how finances work within the Trust, their role within them, how to ensure financial compliance, and the difficulties the Trust faces to ensure financial sustainability.