Westgate Road Urgent Treatment Centre in Newcastle has temporarily closed to the public over the winter.
In recent months, the centre – at the old Newcastle General Hospital site on Westgate Road – has had to reduce its opening hours, or even close, due to ongoing staffing pressures.
This temporary change will enable the NHS to concentrate staffing at its two remaining urgent treatment centres across Newcastle, allowing us to effectively maintain a more consistent service for patients.
It will also prevent patients and the public getting mixed messages about where to attend.
Anyone needing treatment for minor illnesses, injuries and ailments can still attend our urgent treatment centres in the East and West of the City at:
- Ponteland Road Urgent Treatment Centre which is open from 8am to 10pm every day, at 169 Ponteland Road, NE5 3AE. (The centre also has X-ray facilities from 8.30am until 3.30pm).
- Molineux Urgent Treatment Centre which is open from 8am to 8pm every day, at Molineux Close, Byker, NE6 1SG
No appointment is needed and the type of conditions our nurse-led teams offer treatment for include:
- Minor burns or scalds
- Infected wounds
- Possible broken bones
- Urinary tract infections
The RVI’s accident and emergency department, which is in Newcastle City Centre, also has a minor injuries unt.
If you do have a medical problem, but it’s not an emergency, you can also:
- Go to 111.nhs.uk or call 111
- Speak to a pharmacist for advice on medicines or common problems like coughs, colds and rashes
- See a GP or dentist
These temporary arrangements will be reviewed in the new year, but it is expected Westgate Road Urgent Treatment Centre will be closed until the end of March 2023.