You know yourself or your loved one better than anyone. Are you worried that you or your baby are becoming unwell?
You may have seen this being called ‘Martha’s Rule’.
Your call will go to the team with the right skills to look after you and your baby. They will work with you and your loved one’s team to arrange any treatment needed or a further review.
If you are worried
- First, speak to the team caring for you or your loved one.
- If, after speaking to the care team, you remain worried and feel your concerns are not being addressed, call for a review.
Please talk to us, we will listen.
Contact
You can call us on this number to get a review or you can also ask the maternity staff to call us.
When you call we will need to know:
- Patient name
- Ward
- Description of your concerns
- Your contact details and relationship to the patient
We will listen to you and are here to help. We will try to answer all calls as quickly as possible.
What we cannot help with
- A wider problem you are having with your hospital stay. This might include the hospital room, food and bed or any issues with parking.
General issues
For any other general issues, please speak to a member of the ward team or ask for the nurse in charge. You can also raise a formal complaint through our patient experience team or through the Patient Advice and Liaison Service (PALS).
