Scam parking charge/penalty charge notices (PCN) and fraudulent QR codes
PCN notices – these are never issued via text by our parking management team. Parking enforcement is only ever by letter, so if you receive messages about parking/penalty charge notices via text, please do not click any links and forward for free to 7726 to report as suspicious.
Fraudulent QR codes – we have been made aware of fraudulent QR codes placed on payment machines and signage within some car parks. The only QR codes we use for payment or validation are found on consoles located within our premises.
We have a limited number of patient and visitor spaces available at our sites.
If travelling by car please allow extra time for your journey as our car parks can be extremely busy and you may need to queue until spaces become available.
One-way systems are in operation, so please ensure you follow all signage and road markings.
There is a range of council operated and private car parks in close proximity to our hospitals and apps such as Just Park can be used to pre-book spaces in alternative parking spaces nearby.
Freeman Hospital car park
| Car park | Type | Standard bays | Disabled bays | Total spaces | Motorcycle bays |
|---|---|---|---|---|---|
| Yellow car park | Pay on foot barrier | 263 | 52 | 315 | 6 |
| Teal car park | Pay on exit ANPR | 2 | 10 | 12 | |
| Pink car park | Pay on Exit ANPR | 31 | 19 | 50 | |
| Multi storey car park | Pay on foot barrier | 31 | 11 | 183 | 24 |
Royal Victoria Infirmary car park
| Car park | Type | Standard bays | Disabled bays | Total spaces | Motorcycle bays |
|---|---|---|---|---|---|
| Victoria Multi storey | Pay on foot barrier | 351 | 15 | 366 | 15 |
| New Victoria Wing | Pay on foot barrier | 95 | 40 | 135 | |
| Emergency department | Pay on exit ANPR | 35 | 5 | 40 | 4 |
| Dental Hospital | Pay on foot barrier | 37 | 8 | 45 | 4 |
How to pay for parking
Tariffs are in place across all of our hospital sites and signage is in place.
Our barrier car parks operate with automatic number plate recognition (ANPR) cameras.
Pay on foot barrier
Please take a ticket on entry. The ticket should not be left in the car. The first 30 minutes are free.
Payment should be made at the pay station using the ticket taken on entry before returning to the vehicle.
If you return within 30 minutes when you can proceed directly to the exit barrier.
All pay machines take payment by coin, note and card (exc. American Express). If using contactless please keep the card over the reader until transaction is processed as readers do take longer. Chip and PIN is also available.
When car parks are full, barriers will not raise and allow entry until spaces become available. Please wait at the barrier as spaces do turnover steadily. As soon as spaces become available you will be able to take a ticket and enter.
Pay on exit
Our non-barriered car parks operate with cameras which capture an image of vehicle entry and exit times.
You will need your car registration and should note your time of arrival.
Payment should be made at the pay station by entering your vehicle registration before returning to the vehicle.
If you return within 30 minutes you can proceed directly to the exit barrier.
All pay machines take payment by coin, note and card (exc. American Express). If using contactless please keep the card over the reader until transaction is processed as readers do take longer.
Pay by Phone is also available in these car parks and payment can be made up to 12 hours after departure.
Please note that in all car parks, even if the vehicle is not in a space, sitting in the vehicle in the car park is considered use and tariffs apply.
Tariffs
| Duration of stay | Tariff | Concession for long-stay patients |
| Up to 30 minutes | Free | Free |
| Up to 1 hour | £2.00 | £2.00 |
| Up to 2 hours | £4.00 | £4.00 |
| Up to 3 hours | £6.00 | £6.00 |
| Up to 4 hours | £8.00 | £8.00 |
| Up to 5 hours | £12.00 | £8.00 |
| 5 – 24 hours | £18.00 | £8.00 |
Long stay tariff
In the event that your stay as a patient exceeds 4 hours, please ask your ward or department to provide a long stay concession. This will make sure your parking tariff is capped at £8.00 for any stay beyond 4 hours.
Your ticket will be validated at one of our main receptions, this concession must be requested before returning to the pay station as it cannot be applied after leaving the hospital.
Blue badge parking
Blue badge holders may park in standard bays and designated disabled bays within car parks but may not park in drop-off bays, on double yellow or red lines or in any ambulance or maternity bays. Blue Badge Scheme rules apply and the badge should only be used when the holder is present either at point of arrival or departure.
If blue badge holders with good mobility are able to use standard bays this would support other blue badge holders e.g. those with wheelchairs or adapted vehicles to access designated disabled bays.
Parking is available free of charge for blue badge holders and if the concession is activated at main receptions. There are no time limits applied to blue badge use when parked.
Blue badge holders should leave the time clock on display in the vehicle and show the blue badge at main reception.
If the vehicle is in a barrier car park please scan the ticket to validate free parking concession
If the vehicle is in a non-barrier car park then please input vehicle registration on the terminal.
Please note that we cannot guarantee access to a designated disabled bay.
Drop-off and collection
All drop-off and collection areas at the main entrances are monitored by automatic number plate recognition and enforcement is in operation.
You should checking the signage before leaving your vehicle. In most cases there is a maximum stay of 10 minutes.
If you are collecting someone from a ward or department please use the main car park as there may be delays with discharge. All main entrances have seating areas where patients can wait while your vehicle is brought from the car park to the collection point.
If you are dropping someone off and assistance is required, please take the patient to a seating area and then proceed to a car park to leave your vehicle there.
Please help support our clean air measures and avoid waiting in car parks or drop off/pick up areas with your engine running.
Visitor parking
Please consider car sharing when visiting patients, to help us maintain capacity in the car parks for patients attending appointments.
Do not leave your vehicle in the car park if going into Newcastle or the surrounding area once visiting has finished.
Contact us
If you need any further information about parking at any of our hospital sites please contact our transport department on 0191 223 1353 or email [email protected].
Our office hours are Monday to Friday 8.30am to 5pm
Out of hours enquiries, please contact 0191 333 6161 and request security.
