Scam Parking Charge Notice/Penalty Charge Notice (PCN) communications
We have been made aware of a series of scam PCN text messages.
These messages are a scam and are not issued by our hospitals’ parking management enforcement.
Parking management enforcement is only ever provided by letter and this is common practice throughout the industry.
If you receive messages about parking charge notices or penalty charge notices via text, do not click any links and forward these for free to 7726 to report them as a suspicious message.
The Great North Children’s Hospital is on the same site as the Royal Victoria Infirmary (RVI).
We have a very limited number of patient and visitor spaces available at the Royal Victoria Infirmary (RVI) and if travelling by car please allow extra time for your journey as our car parks can be extremely busy and you may need to queue or be asked to circulate the site until spaces become available. Please avoid arriving at the car park 15 minutes before appointment and aim to arrive in your department 15 minutes before appointment.
One-way systems are in operation on the site. Please ensure you follow all signage and road markings.
There is a range of council operated and private car parks in close proximity to the hospital and all within a short walking distance and apps such as Just Park can also be used to pre-book spaces in participating car parks nearby.
Parking charges
Fraudulent QR codes
We have been made aware of fraudulent QR codes being placed on payment machines and signage within some car parks.
ECP does not use QR codes for payment or validation outside of the QR codes found on our consoles (located within premises).
These fraudulent QR codes are mimicking legitimate payment app providers.
Tariffs are in place across all of our hospital sites and signage is in place. Please help support our clean air measures and avoid waiting in car parks with your engine running.
| Duration | Standard tariff | Concession for long stay patient |
|---|---|---|
| 0 – 30 mins | Free | Free |
| Up to 1 hour | £2.00 | £2.00 |
| 1 – 2 hours | £4.00 | £4.00 |
| 2 – 3 hours | £6.00 | £6.00 |
| 3 – 4 hours | £8.00 | £8.00 |
| 4 – 5 hours | £12.00 | £8.00 |
| 5-24 hours | £18.00 | £8.00 |
Long stay tariff
In the event that your stay as a patient exceeds 4 hours, please ask your ward or department to provide a long stay concession. This will make sure your parking tariff is capped at £8.00 for any stay beyond 4 hours.
Your ticket will be validated at one of our main receptions, this concession must be requested before returning to the pay station as it cannot be applied after leaving the hospital.
Parking concessions
We have a number of parking concessions available to support our patients and visitors and full details are available here. To access these concessions please speak to your ward or department.
Disabled parking
Blue Badge holders may park in standard bays and designated disabled bays within car parks but may not park in drop-off bays, on double yellow or red lines or in any spaces with specific designation e.g. Ambulance Bay, Maternity Bay. Blue Badge Scheme rules apply and the badge should only be used when the holder is present either at point of arrival or departure.
Parking is available free of charge for blue badge holders only present and if the concession is activated at Main Receptions. There are no time limits applied to blue badge use when parked.
Blue Badge holders should leave the time clock on display in the vehicle and show the blue badge at Main Reception.
If the vehicle is in a barrier car park please scan the ticket to validate free parking concession
If the vehicle is in a non-barrier ANPR controlled car park then please input vehicle registration on the terminal.
Please note that we cannot guarantee access to a designated disabled bay.
Responsible parking
Please park responsibly when parking at our hospitals.
- Do not speed – There is a 10mph speed limit on our sites and 5mph in car parks, this is in place to keep our patients, staff and visitors safe.
- Switch of your engines when idle.
- Please be aware of pedestrian crossings.
- Please do not park on double yellow lines, red lines, pavements or hatched areas.
- Only park in designated parking bays.
- Do not cause an obstruction to traffic or access to buildings.
- Please do not litter in our car parks.
- Do not park over space lines and park in a single space only.
- Please take the time to read our signage and avoid potential enforcement.
Visitor Parking
Please consider car sharing when visiting patients to help the Trust maintain capacity in the car parks for patients attending appointments and avoid leaving the vehicle in the car park if going into Newcastle once visiting has finished.
Contact us
If you need any further information about parking at any of our hospital sites please contact our Transport Department on 0191 223 1353 or email [email protected].
Our office hours are Monday to Friday 8.30am to 5.00pm
Out of hours enquiries please contact 0191 3336161 and request security.
