We are keen to promote our work and aim to respond positively and openly to all reasonable queries.
All requests must be made through the communications team – please do not approach staff directly.
Contact during normal working hours, Monday to Friday
- Amanda Marksby, head of communications: 0191 213 7175
- Stephanie Riddington, senior communications officer: 0191 213 7340
- Jessica Furmedge, communications officer: 0191 213 7301
Alternatively email [email protected]
Out of hours please telephone the switchboard on 0191 233 6161 and ask to speak to the on call director.
Condition checks
Condition checks and information will only be released if you have the full name (correct spelling), and either the date of birth (or age) and/or address of the patient concerned and only if the patient or next of kin consents to information being released.
Only a brief indication of the progress of the patient will be given, such as the patient is stable or comfortable or seriously ill. We will not provide a diagnosis or prognosis or details of injuries. Once discharged from our care we will not provide any information.
Queries about appointments
If you have a query about your appointment please contact the appointment booking centre or call the number on your appointment letter.
