Newcastle Hospitals strives for equality of opportunities and equity of outcomes for both staff and patients. There is always more to be done and we are committed to being honest about where we are, and intentional about where we want to make improvements.
Improving people’s experience is not just the right thing to do, its essential to our culture, our performance and to maintain trust. We have and will continue to take a reflective and transparent look at our data, culture and systems to better understand the barriers that exist and how we can improve.
Like many NHS trusts we face challenges in achieving representative leadership, tackling unacceptable behaviours and addressing barriers that colleagues experience in progressing their careers. These are not isolated issues, they reflect wider systematic patterns, and we are committed to taking meaningful, sustained action to make changes.
By listening to people’s experiences, being honest about progress and holding ourselves accountable, we can create a more inclusive, respectful and equitable culture where everyone can thrive.
Our aims are to:
- Promote equality in healthcare and, in collaboration with partners, respond to the needs and wishes of patients and their families.
- Ensure services are accessible, user-friendly, and provide personalised, supportive care.
- Empower our people to deliver high-quality care, recognising their contributions, whilst support their development and reward.
- Strengthen our reputation as a centre of excellence in teaching, training, and research, and deepen partnerships with local universities and other organisations.
- Secure and manage resources effectively to deliver value for money.
- Address the communication and operational challenges of a large, diverse, and technically complex organisation.
- Build on strong teamwork and shared purpose to support evolving models of healthcare delivery.
- Take a systems approach where everyone is treated with dignity and respect – prioritising equity in health outcomes.
