Unless your condition is life threatening, please don’t just turn up or walk in the emergency department (A&E). Please think pharmacist, GP and NHS 111 online first and keep A&E for those who need it most.
If you do turn up, and you don’t need to be there – you may be redirected to a more appropriate service for your needs.
The Great North Major Trauma Centre and Emergency Department (A&E) is located at the Royal Victoria Infirmary. The trauma block is a purpose-built facility, for the critically ill and injured patients.
Our specially trained paediatric emergency nurse practitioners and nursery nurse operate from the Children’s Emergency Department, which is in the main Emergency Department. Our younger patients have their own waiting room and treatment rooms, while receiving the support of the main department medical team as necessary.
Patients with eye injuries should report to the Eye Emergency Department at the Royal Victoria Infirmary.
This makes Newcastle’s Emergency Department (A&E) one of the largest in the north of England.
Emergency department (A&E)
Serious or life threatening illness and injuries
The Emergency Department (A&E) and and 999 calls provide immediate care for people who show symptoms of serious and life threatening injuries and illness, such as:
- Chest pain
- Breathing difficulties
- Severe bleeding that cannot be stopped
- Severe allergic reactions
- Severe burns or scald
What if I just turn up at A&E?
We advise everyone, who does not need emergency care, to visit NHS 111 online for advice.
If you do turn up, and you don’t need to be there – you may be redirected to a more appropriate service for your needs. Our self-service tool is available on tablets in our A&E entrance to check your symptoms and provide advice on the best service for you.
Our Arrival Co-ordinators are available for advice and support with the self-service system.