It’s really important patients continue to attend any planned appointments with us and we are always here if you have urgent or medical emergency needs. Our aim is to keep you safe and we’ve got lots of measures in place across our hospital and community sites.
It is essential that you read and follow this advice if you are coming into hospital for an outpatient appointment, procedure or scan.
The NHS is asking all patients, staff and visitors to wear a mask inside hospitals. You should expect staff to ask you to wear a mask during your visit.
Staff will ask if you have been vaccinated – this is so that we can keep the vulnerable people in our hospital safe.
If you are having a procedure, you may need to take a coronavirus test. Please contact the team whose care you are under if you:
- Have tested positive for coronavirus (COVID-19) or think you might have the virus.
- Have been in contact with a definite case of COVID-19
- Have any other symptoms of infection for example, diarrhoea and vomiting
The clinical team will advise you what to do next. The contact number is on the letter you have inviting you for your procedure
Attend your admission appointment alone if it is safe to do so. If you do need to be accompanied this must be with only one other person.
We are currently allowing visitors in our hospitals, but on occasion we may need to stop visiting at short notice. Please speak to the ward about visiting arrangements.
Use hand gel or wash your hands when you arrive and keep a distance between you and others to reduce the risk of transmission.
If you have been shielding at home or are at higher-risk, please let us know and we can offer you some advice about your appointment.
Changing your appointment
If you need to make any changes to your appointment, please call the contact number on your appointment letter.
Main hospital outpatient departments
Appointment Booking Centre – for all outpatient appointments: 0191 282 4444
Open between 8.30am and 5pm, Monday to Friday.
If you need to make any changes to your outpatient appointment, please call the contact number on your appointment letter.
Some outpatient clinics will be offering telephone consultations as an alternative to face-to-face consultations. You may have been contacted about this already.
If you have not been contacted by us directly your face-to-face appointment will be going ahead as planned.