New Croft House

If you think you have monkeypox symptoms – however mild:

• Contact NHS 111 immediately. Your call will be treated sensitively and confidentially.
• Avoid close personal or sexual contact with others until you have had a clinical assessment

If you are concerned or want to talk about any aspect of your sexual health, you can make an appointment or speak to someone, in confidence, at your local NHS sexual health service.

Newcastle’s sexual health services are based at New Croft House in the city centre of Newcastle upon Tyne.

Our experienced and compassionate team are able to provide advice and guidance on a range of issues such as:

• contraception
• pregnancy testing
• sexual health testing
• some treatments including HIV prevention

COVID-19 update

Many sexual health problems can be managed over the telephone and we are using telephone consultations as much as possible. However if you need to attend for a procedure or examination this can be arranged.

Our reception team will take a note of your problem. You will then be called back by one of our doctors or nurses to discuss the issue and decide how best to help.

To access our telephone-led services you must telephone us on 0191 229 2999.

Phone lines are open Monday to Friday between 8:30am and 4:00pm

Walk in service suspended

There is no longer a walk in service. Access to the building is only for people who have contacted us by phone or via the website DIY kit requesting service except on a Wednesday afternoon for the under 18s.

If you attend our services for a long term health condition then this will continue. However, many of our consultations will be over the telephone.